Best of December List

I have been an utterly useless blogger recently. I don’t expect that it worried too many of you but I feel bad about being so rubbish. Suffice to say that by the end of January I will be much better (the manuscript will be in the hands of my editor and out of my late night fevers) and until then I will stick to my new years resolution to write on here at least once a week.

In the spirit of welcoming in the new year (and saying goodbye to the past year) I thought I would let you know some of my favourites pieces of December by creating a list of highlights (I’d love to hear your December high points so post away in the comments section to your hearts content!):

Sending my parents here for a January get away.

Eating far too much of this butter.

Treating ourselves to this restaurant for my mum’s birthday.

Being involved in this charity bash.

The effortless indulgence of this butterscotch sauce.

Popping down to my local for the odd post-shopping cocktail.

Reading her raw, poetic books (inspirational reading for every memoirist).

Seeing this guy in his last concert.

Indulging in over-priced pints here and feeling like I was back in a country pub.

Watching this film with 3D glasses on and not feeling at all embarrassed.

Feeling the rib-sticking goodness of this restaurant’s cavatelli.

Surviving a frigid bike ride to end up at this spot for unbeatable pancakes.

Embracing the joy of an utterly cheesy spa day here.

Speaking to a room full of shockingly engaged adolescents here.

Cheers to 2011 and I hope you all have a fabulous time ringing in 2012 around the world. What’s on your list?

Startup Life: The perils of working from home

I love running our startup from home. I was never a big fan of office life. I went mute by the water cooler, longed to be outside in rainy London and went brain dead every morning that I had to plan what to wear. There was something unnatural to me about the sunny open plan office that I last worked in. I dreamed of a cramped home office.

writing at home

Today my dream has come true. I work from home, along with Jeremy and the rest of our team. We have lunch together every day and banter conversations down the halls of our little flat. I couldn’t ask for anything better. And yet it does have its perils.

It is hard to look professional with towels hanging from the clothing line outside the kitchen window.

The temptation to work in trackie bums is, at times, too great to resist.

I have forgotten how to walk in high heals.

Business calls compete with the impressive shuddering of our washing machine.

Midnight has become a normal time to stop working.

Without office intrigue to keep me busy, work chat has kidnapped my banter.

Still, I’m not complaining. Working from home suits me. I’m just confused, I’m not sure where my home begins and my office ends. I’ve escaped the 9 to 5 and entered the 9 to midnight. Someday soon we may have to move into a ‘real’ office but I’m reluctant. My home may be covered in brown box ‘installations’ but my commute is pretty impressive and every day feels a little bit like a stolen holiday. I’m not too keen to give it up.

New York City mantra

Jeremy has a cheery little ditty that started when we were facing the nightmare of apartment hunting in the city. He chants it when a taxi driver won’t take us to Brooklyn or when he spends too long at the Post Office. I hear him mumbling it as he manhandles our bikes into the basement, ‘This city will kill you’.

As I said, cheery.

He’s right, of course. All of the stories are true. New York is dirty and cramped and smelly and hectic and expensive. It is not somewhere you come for an easy, peaceful life. It can be a very difficult place to be, a challenging place to carve out a home.

Yet, in between trying to kill you, the city has moments when it is truly magical, when all the hardships seem trifling in comparison.

There’s a guy in Washington Square Park. He calls himself the Crazy Piano Guy. He drags his grand piano into the space between the park’s fountain and its grand archway. He plays amidst the tourists and the homeless and the buskers and the NYU students. If you stand long enough you’ll watch kids dance, lovers kiss, old men argue and young families take their holiday snaps. You can smell the street carts and hear cars honking in the distance. You can see the world unfold to the sound of his keys hitting the notes. It provokes a certain sense of wonderment, a feeling that you can come alive in this city.

New York piano man

Book deal: An ode to Lady Luck

6 months ago I was despairing. I should have been celebrating. Jeremy and I had just launched www.ExchangeMyPhone.com, we were still high on paint fumes (having rolled 7 gallons of eggshell white all over our Brooklyn flat) and were paying our bills.

We had moved to New York with no jobs and no savings and we had survived our first winter. I was proud of us.

And yet my latest rejection from a literary agent was staining my desk. Memoirs were no longer vogue, she wrote. Stuttering wasn’t a subject that had mass appeal. Good luck elsewhere.

I added the last rejection letter to my pile. I knew what she was really saying. I couldn’t write. I couldn’t be an author. I’d never get a book deal. My dreams were foolish.

writing: good luckFortunately when Lady Luck thinks she has trampled on your soul enough times she decides to give you a break. Yesterday I danced around my office, drank a celebratory Manhattan and ate some amazing homemade pasta with friends. I had just received my signed contract from Simon and Schuster.

It took me three years to get my book deal. I’m not sure whether that is a long time or a short time. It felt long. It felt hopeless towards the end. When I left England in October 2008 to research my book I had no idea what a challenge I was setting myself up for.

Writing was no joy ride. I faced far too much rejection, mockingly blank pages, a year of horrendous work and a very sad looking bank account.

Is it worth it? Definitely. I met Jeremy, I met hundreds of people from all over the country, I travelled, I lived in Chicago, I moved to New York and finally, at the end of it all, I ended up with an amazing editor, a highly respected publisher and a lovely agent.

I still have a long way to go. I have to finish the writing, I have to prove myself to everyone who has put their trust in me, and I have to get the piecemeal manuscript on my laptop into a real life book. But, with this book deal, I’m one step further along than I was.

I have no advice, sadly. It seems like there is no one clear path. It is not like becoming a lawyer, or an accountant, or a banker. There’s no clear ladder to scramble up with a pot of gold at the end. You do it because you have to, because nothing else will do, because you have some latent faith that, at some point, maybe, you will see your dreams come true.

New York Living: Pumpkins are making me patriotic

On Monday night I walked into the supermarket and saw a pizza combing the frozen foods, a dinosaur being carried through the bakery section and a slew of superheroes at war in the dairy aisle.

On my way home I walked past houses with giant spiders crawling through their windows, witches swooping over their doorways and impressively ghoulish pumpkins guarding their entrances.

Over the weekend I partied with a host of Sega characters, a giant white swan, Hunter S Thompson and Santa. It was messy. You can imagine.

New York does Halloween very well indeed. It makes me adore my adopted home just that little bit more.

And yet, as much as I love this place, there are still pieces of England that I long for…

I miss the way everyone apologizes for everything. “I’m sorry” or “pardon me” prefix everything from asking where the bathroom is to simply navigating a busy city street. In America I sound perpetually apologetic, in England I sound like everyone else.

I miss the fact that no one claps for the pilot when he lands the plane safely.

I miss the NHS.

I miss rolling hills and a pint at a country pub.

I miss the stiff upper lip. Fall down a flight of stairs in Britain and you are expected to do nothing more than crack an embarrassed smile and limp away, protesting that it is really nothing at all.

I miss Sunday roasts, blackberry crumble and hot cross buns.

I miss taxi drivers who know every address in the city and haven’t learnt to drive by playing Grand Theft Auto.

I miss chatting to friends over a cuppa rather than over Skype.

I realize that England has its problems, there are pieces of the country that I don’t miss at all, and I have no immediate plans to return to the homeland. But those thoughts are much too practical…I’d rather sit in my cozy New York flat picturing the UK as an idyllic land of digestive biscuits and sarcasm.

New York versus London

Travel Writing: The best job in the world?

Not many jobs include taking a holiday in the name of research, snapping some shots, talking to locals and then writing a piece that inspires people to follow in your footsteps. I’ll admit that it may involve quite a bit of internet heavy research before you set off, but we not exactly talking hardships here. It all sounds pretty ideal.

I sense that the NYT’s Frugal Traveler may have nicked my perfect job, but there is still hope for me yet. I have been commissioned to write a couple articles on the wonders of New York State by a very nice editor at Car and Travel magazine.

I hadn’t quite realized what a large area New York State covers. The project feels akin to researching the entire country of England. I had thought about taking one very large trip but it turns out that taking two weeks off work is slightly impractical. So I’m doing it in long weekend stints and I’ve asked Jeremy to come along for the ride. This past weekend I sold it as a fun-filled road trip to the Adirondacks. I may have forgotten to remind him about my car-induced narcolepsy or irrational fear of merging.

travel writing in the adirondacks

It turns out that road trips are fun if both people can stay awake long enough to keep each other company, there is a radio station that plays something other than organ music, you can sneak in some exercise so your legs don’t seize up and you end up at a very nice cabin in the woods at the end of the day.

Being a travel writer seems to mean experiencing the good, the bad and the ugly on behalf of your readers. They don’t need to face the same navigational hysterics or drive through the multitude of disappointing towns. Instead they can eat at quaint cafes, take some glorious hikes, pack the necessary plasters and end their peaceful day at a cozy cabin in the woods.

Because even if you fall in the mud on your hike, drive for miles in the wrong direction or find yourself screaming at the radio, a rustic cabin and a fireplace can do wonders to make it all seem like the glorious adventure it was supposed to be.

Stuttering: The Gray Lady’s exposé

Phillip is 16 years old but he is taking two college classes this semester. He doesn’t much care for sitting in the back of the class. He is a precocious teenager and his hand is often raised to ask or answer a question. He is far from the apathetic teenager often bemoaned by teachers.

NYT stuttering article

Matt Rainey for The New York Times

And yet he is never called on. In fact he has been specifically asked not to speak up in class. He has been asked to write down his questions on a piece of paper to present before or after class. He has been told that, by participating in class, he is taking up too much of the other students’ precious time. During one class he had his hand raised to ask a question and held it aloft for much of the 75 minute class. He was wantonly ignored.

Why? Because he stutters, because words take him a little longer. So he should be silent and ignored as punishment.

Phillip took his case to the New York Times and they published a piece on his discrimination in today’s paper. They called his experience “unusual”. I’m not so sure.

As a result of stuttering, frowning shop clerks and impatient receptionists have handed me a pen and paper. Their proffering has often been paired with a pitying “would this be easier?” I have explained that I stutter, I have snapped pens in half and I have smiled sweetly. My reactions have run the gamut from the kind to the profane but I have never accepted their offer. Mostly because it is my choice, because they are lessening their own discomfort by telling me what to do, by taking away my right to speak.

Many of us have been asked to hurry up, have been hung up on, have been spoken over, have been ignored. More times than not our sentences have been finished for us. In all honesty it might be helpful. In the moment I might appreciate the respite from the battle of speaking. But the small gratitude I feel soon fades. I am left with a deeper scar. A feeling that my words are not worthy, that I am somehow monstrous and should be hidden.

Stay hungry and don’t be afraid to be different

Steve Jobs - think differentLate last night I learnt that Steve Jobs had died. At the age of 56. The man who told students at Stanford University that “you’re time is limited so don’t waste it living someone’s else life” finally met the one destination that none of us can out run.

Jobs himself said that “death is the best invention of life.” He argued that death was life’s change agent, that it cleared out the old to make way for the new. I doubt that I’m alone in believing that his death was an exception to his own rule. He was a man that lived his life as if each day were his last and he was always new, always inventing, always recreating. He never got old and nor did his ideas.

I co-run a cell phone recycling startup so I am a tech junkie. I am also a Mac advocate. My first ever computer was a bondi blue iMac back in 1999. It was beautiful. Something I wanted to have in my life even before I knew I wanted it. It made school work less boring, with Apple everything seemed just that little bit more fun and creative.

Apple products have followed me, marking the stages of my school, college and career. More importantly, Steve Jobs has inspired me. He taught me to be bold, to trust in my gut and to take the risk to do something that I love. Steve, and people like him, made me feel just a little less crazy about giving up everything to start anew. About deciding to write, deciding to launch a business, deciding to move to New York with no job and just my dreams to pay the rent. In Steve’s words I learnt to embrace “the lightness of being a beginner.”

Steve Jobs thought in a different way than everyone else. He was crazy enough to believe that he could change the world. And he did.

Are you a stranger? Excellent. Please come and stay at my home

Do you know about Airbnb? I had barely heard of them until a few months ago. Then suddenly they were all over the press like a bad rash. The company that lets anyone rent out their apartment or spare room was in some slightly hot water. Apparently a San Francisco blogger had her apartment demolished by a guest who had rented it for a week. Not only had she come home to a nightmare but the owners of Airbnb were doing precious little to help, commiserate or compensate her for the substantial damages. The trust they had built their company on had been eroded a wee bit.

Finally they helped the poor woman out, apologized for their less than gallant behavior and created a comprehensive insurance policy for their renters.

In the wake of the publicity, anyone who had heard of Airbnb was divided into two camps. On the one hand there were those who saw it as a teething problem, a glitch in an otherwise brilliant business. On the other hand, there were those who tutted and shock their head sagely. Wasn’t she being very irresponsible and courting disaster by trusting these strangers? Wasn’t she practically asking for something to happen?

Five years ago I imagine that I would have sided with the latter. I would have ranted about personal privacy (the only child in me rearing its ugly head), and what happens when trust merges into blatant stupidity. However, I suspect even then I might have doubted what was coming out of my mouth. This was coming from a girl who thought nothing of staying with friends of friends of friends abroad, whose home was always welcome to anyone growing up and who had stayed in numerous hostel dorms alongside teeming masses of backpack-clad strangers.

So what changed? When did I become an Airbnb convert? When did I become the sort of person who rents out my home to a total stranger? I blame my new liaise-faire attitude on two things: the cost of living in New York and my short but sweet experience of couch surfing.

So New York is expensive. We all know that. We all have a few hustles going and we try to earn whatever extra money we can. Renting your apartment in this city is as good a gig as any.

What about couch surfing? In essence it is the dreadlocked, touchy-feely sister of Airbnb. With couch surfing no money changes hands. You are simply welcomed into someone else’s house. You are offered a couch or maybe a bed, some potentially good conversations, a taster of a different culture and an insight into neighborhood secrets.

trust behind couch surfing

Jeremy and I couch surfed for 6 weeks across the American South West. We stayed in communes, in ranches and in one-bed room studios. The experience was revelatory. We were essentially total strangers but we were trusted with a spare key, welcomed to family dinners and taken on tours of wherever we ended up.

There was a little bit of faith but we also did our homework. We checked out our couch surfing hosts online, we chatted to them on the phone before we arrived. We made ourselves experts in judging what sort of person they were before we turned up on their doorstop. It became a habit and it turns out that Airbnb is no different.

So I may be fool hardy renting out my flat and if my place is trashed I’m sure there will be someone ready to tell me I had it coming. But, for the moment, I’ll use my judgment, make my rent payment and choose to trust people a little more.

Everyone has a Story: What’s the best storytelling technique?

I went to a class last night at General Assembly called ‘How to tell your startup story’. I was interested for our company ExchangeMyPhone but also as a memoirist. What is the perfect storytelling technique? Does that even exist?

storytelling here

Photo courtesy of Mike Grenville

Obviously we all have the story of our lives. We have all lived a certain number of years, we have a journey to tell people about.

The tricky part is figuring out which story, of the many stories we have, is worth telling. Specifically which parts are interesting?

According to Jerome from Narativ, the answer to which story is pretty simple. You have to find out which ones are relevant to your end goal and to your audience. And the only way to find that out is by testing them out and practicing over and over again. You have to see what different stories work well with different listeners. Some of your stories may bore people to tears, others may sit them on the edge of their seat desperate to hear what you will say next.

At the crux of the class was the idea that there is no one perfect story, that our stories should change depending on who we are telling them to. We should essentially hang our stories from our figurative belt and draw upon them as needed.

However, although we may have an arsenal of stories at our disposal, the format should remain the same for each one. Each piece should have a beginning, a turning point and an end.

Was storytelling really that simple? It had to be more complicated than that. Surely.

And it was. We got into body language and dialogue and details and relevance. But it all came back to the methodology. What happened? What was the obstacle? How did you find a solution?

It is a handy tool for anyone who has ever experienced writer’s block. Work out where you are heading, why you are telling the story and what your goal is. Then take away all the opinions and conjecture and just tell us what happened. If it is your story, no-one can argue with it. Once you have told us what happened, raise the stakes. The bigger the obstacle, the bigger the tension, and the more of our attention you have. Set up key moments in the story when things shift and move us towards the ending.

With that, I’m back to writing for the afternoon but I’d love to hear your stories.

If you had to write three sentences (a beginning, a turning point and an ending) what would your story look like?